Privacy Policy

Welcome to Mom IPTV. We are dedicated to protecting your personal data and ensuring your privacy rights are respected. If you have any questions or concerns about our policies or the handling of your personal information, please contact our support team.

1. Data We Collect

We obtain personal details that you voluntarily provide during your registration for our IPTV service, when you express curiosity about us or our products and services, or when you contact us directly.

The personal data we obtain includes these:

• Contact Information: Your email address for account registration and communication.
• Payment Data: We obtain the data required to facilitate your payments when you make purchases, including your payment method number (like a credit card number). All payment information is retained by our payment processor, and we recommend reviewing its privacy policies.
• Device and Connection Information: Upon accessing our service, we automatically retrieve your IP address and device details, such as the type of device and the operating system. This information is vital for service provision and safety.

2. How We Use Your Data

We employ the details we compile or acquire:

• To provide and manage your account. Your information is used to establish your account and keep it operational.
• To process transactions. We use your data to charge you for our provided services.
• To send administrative information. We could use your email to provide you with updates about your account, service modifications, and policies.
• To protect our Services. We utilize IP addresses and device data primarily for security, including blocking unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

We manage your data under the following legal frameworks:

• Consent: We might handle your data if you provide us with explicit consent to utilize your personal details for a particular reason.
• Legitimate Interests: We might utilize your data when it's essential to fulfill our legitimate business objectives, such as delivering services and preventing fraud effectively.
• Performance of a Contract: When we have a contractual relationship with you, we may handle your personal information to ensure we comply with our contractual commitments.

4. Data Retention

We will retain your personal data solely for the necessary duration to meet the objectives specified in this privacy policy, unless a longer retention timeframe is legally required or permitted by law, including tax, accounting, or other legal considerations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be employed to access or store data. These mainly include functional cookies that are essential for the website and client area to function properly. We do not engage in invasive advertising tracking cookies.

6. Third-Party Services

We could disclose your data to third-party vendors, service providers, or agents who deliver services for us or on our behalf and need to access such information to perform those tasks. Examples include:

• Payment Gateways: For secure processing of payments.
• Analytics Providers: Our goal is to refine our services with insights from tools like Google Analytics. The data provided is generally aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational safeguards aimed at ensuring the protection of personal information we handle. Nonetheless, it's important to understand that we cannot assure total security on the internet.

8. Your Data Protection Rights

Depending on where you reside, you might possess specific rights related to your personal data.

• The right to access – You can ask for copies of your personal data anytime.
• The right to rectification – You hold the right to request corrections for any information you think is inaccurate.
• The right to erasure – You possess the right to demand the removal of your personal data, under specific conditions.
• The right to opt-out – You can choose to stop receiving our marketing and promotional messages whenever you like.

To implement these rights, please contact our support team.

9. Children™s Privacy

Our services are not meant for users younger than 18. We do not intentionally collect personal information from children who are under this age.

10. Contact Us

Should you have any questions or suggestions about this policy, contact our support team.